Visiting care
Visits from 30 minutes, once a week up to four times a day, by the same small team.
Visits from 30 minutes, up to four a day
Visiting care fits help around the parts of the day that have become hard: getting up, meals, the evening. Between visits, the house stays yours.
Each visit is booked for a time window, so the carer comes at about the same time every day.
Shortest visit
30 minutes.
Visit times
Between 7:00 and 22:00, every day of the year (sample).
Price
$34 an hour on weekdays, $38 at weekends (example prices).
Changes
With a week’s notice, or the same day after a hospital stay.
Plan
The week, Mon to Sun
Care time
Example price
Company, a walk or the shopping, twice a week, and a Sunday phone call.
2 hours
2 visits and a call a week
$68a week
Getting up, washing and dressing, breakfast and a reminder for morning medicines.
5¼ hours
7 visits a week
$184.50a week
A start and an end to every day, for people who manage well in between.
8¾ hours
14 visits a week
$307.50a week
Morning, lunch, teatime and bedtime, for people who need help through the day.
15¾ hours
28 visits a week
$553.50a week
Example prices: weekdays $34 an hour, weekends $38 an hour.
A morning visit, step by step
Most morning visits last 45 minutes. This is what happens in them, in the order it usually happens.
Knock, then say who it is
The carer knocks and calls out their name before coming in, or uses the key safe if you have agreed one.
Ask about the night
How you slept, how you feel today, anything that has changed. Then help to the bathroom, washing and dressing at your pace.
Breakfast and morning medicines
Breakfast the way you like it and a hot drink. The carer reminds you to take the morning medicines from their labelled pack, as written in your care plan.
Tidy up and write it down
Dishes done, heating and doors checked, then a short note in the care folder so family and the next carer know how the visit went.

Every care week starts empty
A care coordinator visits you at home, free of charge, to talk through the day and plan the visits with you. There is nothing to sign at the assessment.
Your week, before the assessment
At the home assessment we fill it in with you: which days, which times, how long.