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Available from 1 December (sample). Springfield, on site or hybrid

[email protected]

(555) 014-2290

Dana Ellery (sample)

Operations manager for warehouses that run through the night

Eleven years on warehouse floors, from goods in to three sites and 140 people. I am looking for a multi-site operations role in or near Springfield (sample).

Ask for my CV
See the experience

Available from 1 December, one month’s notice (sample)

Multi-site operations manager: the specification, answered

Criteria as they appear in adverts for this kind of role, with where I have done each one.

A

Leads a shift team of 50 or more

Essential

Northgate, 2021 to now: 140 staff on two shifts, 9 team leaders (sample)

Done

B

Owns a site budget

Essential

Northgate: $6.2m a year; cost per order down 18% in two years (sample)

Done

C

Keeps people safe on a busy floor

Essential

Harbour Freight: 410 days without a lost-time injury (sample)

Done

D

Brings in new systems without closing the dock

Essential

Warehouse system move, 2022: three sites over one weekend (sample)

Done

E

Runs a site with automation

Desirable

Pick-to-light pilot on two aisles, 2023; not yet a whole site (sample)

Smaller scale

F

Leads a move to a new ERP

Desirable

ERP stock and finance course and a test system, finishing in March (sample)

Learning now

Done at this scaleDone, smaller scaleLearning now

Based in

Springfield (sample); on site or hybrid, up to two hours’ travel

Notice

One month; available from 1 December (sample)

Right to work

Yes, no sponsorship needed (sample)

Driving licence

Full and clean (sample)

Languages

English; Polish, working level (sample)

Experience

Eleven years in warehouses, newest first. The letters after each result point to the criteria on the sheet at the top.

2021 to now

Operations manager

Northgate Distribution (sample). Three sites around Springfield

  • Run three sites and 140 staff on two shifts through nine team leaders (sample). A
  • Own a $6.2m site budget; cost per order down 18% in two years (sample). B
  • Moved all three sites to a new warehouse system over one weekend; the dock opened on Monday at 06:00 (sample). D
  • Ran a pick-to-light pilot on two aisles: picks per hour up 22% (sample). E
The role in full

2015 to 2021

Night shift manager

Harbour Freight Services (sample). Cross-dock, Port Road

  • Led a night shift of 60 on a 24-hour cross-dock (sample). A
  • 410 days without a lost-time injury, from three a year before I started (sample). C
  • Rebuilt the night rota with the team: agency hours down by a third (sample). AB
The role in full

2012 to 2015

Team leader, goods in

Riverside Foods (sample). Chilled depot, Mill Road

  • Ran chilled goods in: about 120 deliveries a day (sample). A
  • Wrote the cold-chain checks still used on the dock (sample). C
  • Trained 30 new starters on safe pallet handling (sample). C
The role in full

Selected projects

Two changes I led from first meeting to the Monday after. Each one is a short case with the numbers.

Two warehouse workers seen from above walking between racks, one holding a tablet

Three sites onto one warehouse system, in one weekend

Northgate ran on paper pick lists and a spreadsheet per site. I led the move to one warehouse system: six weeks of slotting and training, a dress rehearsal, then the switch from Friday 22:00 to Sunday 18:00 (sample).

Result. Dock open on Monday at 06:00; picking errors down from 1 in 180 to 1 in 900 (sample).

Evidence for DA

Read the case

A night rota the team wrote with me

The Harbour Freight night shift ran on agency cover and goodwill. We mapped the volume hour by hour on a board, and the team chose the shift patterns that covered it (sample).

Result. Agency hours down by a third; sickness absence down from 7% to 4% (sample).

Evidence for ABC

Read the case
A hand pointing a marker at rows of sticky notes on a planning board

Skills, with the evidence

The same three marks as the sheet: done at this scale, done at a smaller scale, learning now. No percentages.

People

Hiring, rotas, coaching team leaders, return-to-work talks

140 staff and 9 team leaders at Northgate (sample)

Done

Safety

Risk assessments, incident reviews, audits, near-miss reporting

410 days without a lost-time injury (sample)

Done

Systems

Warehouse system set-up and migration, handheld scanning, slotting

Three sites moved in one weekend (sample)

Done

Money

Site budgets, cost per order, agency spend, capital requests

$6.2m budget, cost per order down 18% (sample)

Done

Automation

Pick-to-light, conveyor sortation, working with integrators

Two-aisle pilot, not yet a whole site (sample)

Smaller scale

ERP

Stock and finance modules, data clean-up before a move

Course and test system, finishing in March (sample)

Learning now

Done at this scaleDone, smaller scaleLearning now

Education and training

Newest first. Certificates can be shown at interview.

2025 to March 2026

ERP stock and finance modules

Evening course, Springfield College (sample). In progress.

2019

Health and safety certificate for managers

Five-day course and written assessment (sample).

2016

Forklift instructor certificate

Counterbalance and reach trucks (sample).

2008 to 2011

BSc Logistics and Supply Chain Management

Springfield University (sample).

References

Three people have agreed to speak about my work. Their details go to you after an interview, with their permission.

Operations director

Northgate Distribution (sample)

My manager since 2021.

General manager

Harbour Freight Services (sample)

My manager on the night shift, 2015 to 2021.

Team leader, picking

Northgate Distribution (sample)

Reported to me for three years.

Notes from the floor

All notes

Hiring for a role like this?

Send me the person specification. I answer every criterion with evidence, the same way as the sheet at the top of this site, within two working days.

Send the specification
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(555) 014-2290

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Available from 1 December (sample). Springfield, on site or hybrid

[email protected]

(555) 014-2290

Ask for my CV