Support
Choose the right desk below, or send the support form. Every message is read by a person, usually within one working day (sample).
Schools and press
Class licences, press images and review copies (sample contact)
Get the app
Free on phones and tablets. The desktop app for Mac and Windows comes with Studio (sample).
iPhone and iPad
iOS and iPadOS 16 or later (sample)
Android
Android 10 or later, 4 GB of memory or more (sample)
Mac
macOS 13 or later, Apple silicon or Intel (sample)
Windows
Windows 10 or 11, 64-bit (sample)
RAW files
Most cameras made since 2014; new cameras added about six weeks after release (sample)
Send a support request
Tell us your device and what happened. If a photo looks wrong, say which tool you used; you can attach the photo when we reply.
- Your app version is in Settings, then About
- Restoring a purchase fixes most plan problems
- We never ask for your app store password
Office
Fixer Labs (sample)
12 Lantern Yard, Springfield
Visits by appointment