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Walk in today: Monday to Friday 09:30–18:00, Saturday 10:00–16:00 (sample)

The inside of an opened hard drive: platter, arm and magnets

Back up before any repair: a ten-minute routine

Most repairs never touch your data, but a device that is already failing can stop working at any time. A backup before the repair takes ten minutes (sample note).

Turn on the phone’s own cloud backup or copy it to a computer. Write down which apps hold your two-factor codes and move them to the new backup too: they are the part people forget.

On a laptop, copy your documents, desktop and photo folders to an external drive. If the laptop will not start, bring it in as it is: data recovery is a separate service.

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Walk in today: Monday to Friday 09:30–18:00, Saturday 10:00–16:00 (sample)

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