A repair counter on Kettle Lane
Kettle Lane Repairs (sample) has fixed Springfield’s phones and computers since 2012. The person at the counter is one of the people at the bench.
Started with one bench and a box of screens
Hana Iwu opened the shop in a former key cutter’s on Kettle Lane, fixing cracked screens on a single bench (sample). Today four benches and six people repair around a hundred devices a week.
We check for free, price before we start and give back the old part. Most of our customers come because a neighbour sent them.
What is on the bench
Each bench has the tools a manufacturer’s own repair centre would use, so a repair does not stop at the part that is easy to reach.
- Anti-static mats and wrist straps at every bench
- Stereo microscope and hot-air station for board repair
- Battery, screen and charging testers
- Ultrasonic cleaner for water-damaged boards
Who works here
Six people, each with a speciality. All of them take turns at the counter.
Hana Iwu
Counter, checks and quotes (sample)
Marek Zielinski
Board repair and microsoldering (sample)
Mina Sato
Phones and tablets (sample)
Leo Brandt
Laptops and desktops (sample)
Joel Achterberg
Data recovery (sample)
Ines Duarte
Business accounts and collection (sample)
How we price a repair
Common repairs have a fixed price that includes the part and the labour. Anything else is quoted after the free check, before work starts.
Check at the counter
Free
Common phone and tablet repairs
Fixed price
Board-level repair
Quoted after the check
Data recovery
From $149
Old parts
Yours to keep
Example prices.
Bring it to the counter
Walk in for a free check, or book a time and we have the part waiting. You get the price by text before we start.