Branches and contact
Call, book a time or walk in. Lost or stolen cards: (555) 014-2400, day or night (sample).
General questions
Accounts, statements, branch hours. Weekdays 8:00–18:00 (sample)
Lost or stolen cards
24 hours, every day. We stop the card while you are on the phone (sample)
Business banking
Business accounts, cash handling, card payments (sample contact)
Book a branch appointment
Tell us which branch suits you and what it is about. The branch calls or emails within one working day to agree a time (sample).
- Bring photo ID and proof of address to open an account
- Children's accounts: bring the child and their birth certificate
- Never send account numbers, PINs or passwords by email or this form
Branches and hours
Three branches in Springfield. Walk in for the counter; book a time for accounts, loans and business banking.
Main Street
14 Main Street, Springfield (sample)
Monday to Friday
9:00–17:00
Saturday
9:00–12:00
Drive-up, weekdays
8:00–18:00
Coin counter, safe deposit boxes, notary, lending desk.
Riverside
3 River Walk, Springfield (sample)
Monday to Friday
9:30–16:30
Saturday
Closed
Counter and personal accounts. Step-free entrance from the car park.
Oak Hill
220 Oak Hill Road, Springfield (sample)
Monday to Friday
9:00–17:00
Saturday
9:00–13:00
Drive-up, weekdays
8:00–18:00
Counter, business desk and a 24-hour cash machine.
Finding us
- Main Street is opposite the library; parking behind the branch
- Riverside is by the footbridge, bus 6 stops outside
- Oak Hill has a drive-up lane and parking for 30 cars
Hours (sample). Closed on public holidays.
Letters and statements
Wrenfield Community Bank
PO Box 140, Springfield (sample)
Paper statements arrive monthly by post; passbooks are updated whenever you visit a counter. We never ask you to confirm details by replying to a letter or an email.