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Card lost or stolen? Freeze it in the app, or call (555) 017-3300, day or night (sample)

A hand holding a phone over a card terminal at a shop counter beside a pineapple

Three messages that are not from us

This month several customers told us about texts that looked like they came from the app (sample notice).

We will never text you a link to log in, never ask you to move money to a “safe account”, and never ask for your PIN, passcode or a code we sent you.

If you are not sure, do not tap the link. Open the app yourself: every real message from us is in the Help tab. Card lost or money gone? Call (555) 017-3300, day or night.

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Card lost or stolen? Freeze it in the app, or call (555) 017-3300, day or night (sample)

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