Switching to Tillwell
Move your salary and bills over, at your own pace.
Moving your salary and bills to Tillwell
Four steps. Your old account stays open until you decide to close it.
1
Open the account
In the app, with photo ID. About ten minutes.
2
Share your new details
Give your employer the account and routing numbers shown in the app.
3
Move the direct debits
The bills calendar lists them from your first statement upload; we send each company the new details (sample).
4
Close the old account
When your salary and bills arrive here, close the old account with your old bank.
Your first month with the card
Use the card for small everyday payments first: coffee, lunch, the market. You will see how the round-ups add up before you move your salary.
- Round-ups start with your first card payment
- Your weekly summary arrives every Sunday
A question about the app?
A person on the support team answers in the app chat or by email, every day from 8:00 to 22:00 (sample).