A charter desk that picks up at 3 a.m.
Harlow Air Charter (sample) arranges private flights from Springfield and any airport with a paved runway: one phone number, one written quote, one person who stays with your trip.
Started with one jet and one phone
Two former dispatchers opened the desk in 2011 with a single light jet on lease (sample). Today we arrange about 1,400 flights a year with our own aircraft and a small group of partner operators.
The idea has not changed: you speak to a person who knows aviation, you get the price in writing, and the same person follows the trip until you land.
How we choose operators
An operator flies for us only after these checks, and again every year (sample).
Operator certificate
Valid certificate for commercial charter flights
Checked
Insurance
Minimum liability cover per aircraft
$50 million
Pilots
Captain and first officer on every jet flight, with minimum hours per aircraft type
Two
Safety audit
An independent audit report, no older than two years
On file
Aircraft records
Maintenance status checked before each trip
Reviewed
The people on the desk
Dispatchers, a former captain and the lounge team. Every trip has one named contact from quote to landing.
Maya Harlow
Founder, former dispatcher (sample)
Daniel Okoye
Head of operations, former captain (sample)
Rosa Lindgren
Charter desk, nights (sample)
Tom Weller
Charter desk, days (sample)
Aisha Rahman
Empty legs and jet cards (sample)
Leo Marchetti
Lounge and ground transport (sample)
The lounge at Hangar 4
Hangar 4, Springfield regional airport (sample). Drive through the main gate and park next to the hangar; the aircraft waits on the apron outside.
Charter desk
24 hours
Lounge
05:30 to 23:00
Parking
Free for passengers
Opening times (sample).
Tell us where and when
The charter desk answers around the clock. Most quotes go out within the hour (sample).