Standards and corrections
How we report, how we correct mistakes and how to complain.
How we report
A local magazine is only useful if you can trust it. These are the rules the newsroom works to.
Corrections
Mistakes are fixed online within a day and listed on page 2 of the next issue.
Independence
Owned by a readers’ co-operative (sample). Advertisers never see a story before it is printed.
Who pays
Subscriptions pay for 70% of the newsroom, advertising for the rest (sample).
Recent corrections
Printed on page 2 of the next issue and noted at the foot of the story online.
Issue 411, page 5
The library’s new Saturday hours are 9:00 to 16:00, not 9:00 to 13:00.
Corrected
Issue 410, page 9
The bakery on Mill Street opened in 2009, not 2019.
Corrected
Issue 408, page 3
The council’s figure of $1.1 million covers two years, not one.
Clarified
Corrections (sample).
Questions about our journalism
How do I ask for a correction?
Write to the readers’ editor from the contact page. Tell us the issue, the page and what is wrong; we reply within two working days.
Do advertisers influence what you write?
No. Advertising is sold by a separate team and nobody outside the newsroom sees a story before it is printed.
Will you keep my name out of a story?
If naming you would put you at risk, yes. We decide case by case and tell you before we publish.
Can I reply to an article?
Yes. Letters under 250 words are considered for the next issue’s letters page.
Read the whole issue
Print on your doormat on Thursday, the briefing on weekdays at 7:00 and every story online. From $4 a month (example prices).