A service centre run by technicians
Alder Road Service Centre (sample) has looked after Springfield’s cars since 2006. The people who answer the phone also work in the bays.
One workshop, six bays, no upselling
Dave Kerr opened the workshop with two bays and a second-hand lift (sample). Today six technicians service around forty cars a week.
We price the job before we start, we explain what can wait, and we show you the parts we take off. That is most of what people tell their friends about us.
Who works here
Six people, each with a speciality, all on the tools or at the desk every day.
Dave Kerr
Workshop manager, 24 years on the tools (sample)
Ana Ruiz
Service advisor: bookings and quotes (sample)
Sam Okafor
Diagnostics and electrics (sample)
Lee Novak
Brakes, suspension and alignment (sample)
Priya Shah
Hybrid and electric vehicles (sample)
Tom Byrne
Apprentice technician, second year (sample)
How we price a job
Servicing is fixed-price. Repairs are parts plus labor at our hourly rate, with the time taken from the industry guide for your car.
Labor rate
$96 an hour
Diagnostic scan, first hour
$69
Parts
List price, brand on the quote
Old parts
Yours to keep
Example prices.
Book a service or a check
Choose a day and tell us what you have noticed. We call with a written price before any work starts.