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Open Monday to Friday 08:00–18:00, Saturday 08:00–13:00 (sample)

(555) 017-4400

[email protected]

Alder Road Service Centre, Springfield (sample)

Car servicing and repairs, priced before we start

Something lit up on the dashboard? Find the light, see what it means and what the check costs. We call you with a written price before any work begins.

Book a service
Call (555) 017-4400
Oil pressure warning light (red)

Oil pressure

Oil level, pump and sensor check, $49

Brake system warning light (red)

Brake system

Brake fluid and system check, $35

Charging warning light (red)

Charging

Battery and alternator test, $25

Engine check warning light (amber)

Engine check

Diagnostic scan and report, $69

Tire pressure warning light (amber)

Tire pressure

Pressure, tread and sensor check, $20

Service due warning light (amber)

Service due

Interim service, from $149

Red: stop when it is safe, then call us

Amber: book a check this week

Example prices.

Fixed-price servicing

Every price includes parts, oil and labor, so the number you book is the number you pay unless you approve more work.

Interim service

Oil and filter, a 30-point check, fluids topped up. Every 6,000 miles or six months.

1.5 hours

$149

Full service

The interim service plus air and cabin filters, brakes measured, spark plugs on gas engines. Every 12,000 miles or once a year.

3 hours

$259

Major service

The full service plus fuel filter, brake fluid and coolant changed. Every 24,000 miles or two years.

4.5 hours

$389

Diagnostic scan

Fault codes read and explained, a road test and a written report with the price of the fix.

1 hour

$69

Front brake pads

Pads fitted, discs measured, brake fluid tested and a road test.

1.5 hours

from $139

Air conditioning recharge

Leak test, refrigerant recovered and refilled, temperature checked at the vents.

1 hour

$89

Example prices, tax included, for most cars with engines up to 2.0 litres. Larger engines, hybrids and vans are priced on the phone.

All services and prices
Book a service

From booking to collection

Five steps, the same for a service or a repair. The price is agreed at step three, before a wrench turns.

A technician leaning over the open engine bay of a car during a service
1

Book a day

Online or by phone. Tell us the car, the mileage and which lights are on.

2

Drop off the keys

From 08:00 at the desk, or in the key box by the door the evening before. We note the mileage and any marks with you.

3

We call with the price

After the inspection we phone with what we found, what is urgent and what can wait, and send the quote in writing.

4

We do what you approve

Nothing else is done without a second call. Old parts go in a box in the trunk, unless you tell us to recycle them.

5

Collect your car

Most cars are ready by 17:00. You get a printed report and, after a service, the service book stamped.

A technician in blue overalls standing under a car raised on a two-post lift

Repairs on most makes and models

Gas, diesel and hybrid cars and small vans. We use parts of original-equipment quality and tell you the brand on the quote.

  • Brakes, discs and pads
  • Clutches and gearboxes
  • Suspension, steering and wheel alignment
  • Timing belts and water pumps
  • Exhausts and catalytic converters
  • Starters, alternators and batteries

Labor rate

$96 an hour

Diagnostic scan, first hour

$69

Courtesy car

$15 a day

Example prices.

Ask for a repair quote

We call before we fix anything

If we find more than you booked, we stop and phone you with the price. If we cannot reach you, the car waits.

  • Written quote by text or email before work starts
  • Urgent and can-wait items kept apart on the quote
  • Old parts kept for you to see

The workshop

Six bays behind the reception on Alder Road. Bring the car in and you can see it on the lift from the waiting room.

Service bays

6

Two-post lifts

4

Laser wheel alignment

1 bay

Courtesy cars

3

Waiting room

Coffee, wifi, a desk

Workshop facts (sample).

A bright workshop with a car on a lift and an empty bay in front

Questions drivers ask

Something else? Call the desk on (555) 017-4400.

Will a service here affect my car's warranty?

Read the terms in your warranty booklet, or bring it in and we will go through it with you. We service to the maker’s schedule for your car, list the parts we use and stamp the service book.

How long will my car be with you?

Most services are done the same day: drop off by 09:00 and collect from 16:00. When a repair needs parts ordered, we tell you on the phone with the price.

Can I wait while you work?

Yes, for jobs under two hours: oil changes, tires, batteries and the diagnostic scan. The waiting room has coffee, wifi and a desk.

The light went off by itself. Do I still need a check?

Usually yes. The car’s computer keeps a record of the fault, so a scan can still read it and tell you whether it will come back.

Do you collect the car?

Within five miles we collect and return it for $20 (example prices). See Collection and delivery.

Car care tips

All tips

Find the service centre

42 Alder Road, Springfield (sample)
(555) 017-4400

Monday to Friday

08:00–18:00

Saturday

08:00–13:00

Sunday

Closed

  • Key box by the door for early and late drop-off
  • Customer parking for eight cars
  • Bus 7 and 12 stop on Alder Road
Get directions
Map of the streets around the Alder Road Service Centre
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Open Monday to Friday 08:00–18:00, Saturday 08:00–13:00 (sample)

(555) 017-4400

[email protected]

Book a service