Contact
Write to the right person and you hear back within two working days (sample). Include your device and app version for anything about the app.
Beta testing
Try new versions a week early on TestFlight or the Play beta (sample contact)
Schools and partners
Class licences, nature reserves and recording projects (sample contact)
Ask for help or join the beta
Tell us what you need. For a bug, say what you tapped and what happened; a screenshot helps if you reply to our email.
- Support replies within two working days (sample)
- Beta testers get new versions a week early
- We never share your email address
The studio
Songlark Labs
21 Wheelwright Row, Springfield (sample)
(555) 017-3341
Support emails
Monday to Friday
Phone
Tue and Thu, 10:00 to 16:00
Visits
By appointment
Hours (sample). We are a small team; email is the fastest way to reach us.